FAQ
Here are some FAQ:
Q: What types of cultural experiences can be included in a safari with WAKU WAKU SAFARIS?
A: We offer safaris that provide opportunities to experience local culture, including visits to local villages and markets, traditional dance performances, and cooking demonstrations.
Q: How can I book a safari with WAKU WAKU SAFARIS?
A: To book a safari with WAKU WAKU SAFARIS simply visit our website or contact us by email or phone. We will work with you to create a safari experience that is tailored to your interests and preferences.
Q: What is the food like on a safari with WAKU WAKU SAFARIS?
A: Our safaris provide opportunities to experience local cuisine, as well as international dishes prepared by our experienced chefs. We can accommodate special dietary requirements upon request.
We are a Kenyan/Japan based Tour Operator and Travel Agent which has maintained a strong presence in the market for a long time.
We are a service-oriented company that ensures client satisfaction to the best of our ability. Our desire is to offer a personalized service to all our clients, establishing and enhancing a mutual relation.
The services provided are at competitive levels, our emphasis being on quality. Due to our strong contribution to the success of cultural and ecotourism ventures in East Africa, we strongly support sustainable and responsible tourism.
​Working hours: Our normal working hours are 0800 hrs - 1800 hrs, Monday to Friday and 0900 hrs - 1700 hrs on Saturdays.
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In addition, we have duty officers on public holidays for emergency and urgent matters who can be reached through the pilot line.
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Efficiency, Reliability and Flexibility
These essential qualities have attracted many corporate institutions and overseas Tour Operators. Thus we urge you to be on board and experience the difference. We also ensure that confidentiality is kept on any contract arrangements with us.
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Staff Experience and Qualification
Our staff is comprised of professionally trained, multi-lingual Tour Consultants dedicated to the highest standard of client satisfaction. Most of them have served in different companies in different capacities bringing in with them a wealth of experience.
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Value Added Services
The following value added services are available from our offices: -
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Car Rental Services
Any car rented from us will be charged at the market price, unless it is contracted for a longer term or there are more vehicles rented at the same time. Genet Air Limited goes an extra inch in enriching our services by offering the following:-
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1) Dropping the car to the point
2) Picking the car from the point
3) Providing a chauffeur
4) Changing the cars on a call-in
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Transfers
We are able to arrange any transfer you require. The cost depends on the volume of business you bring to WAKU WAKU SAFARIS and the distance and is negotiable. We also offer attractive corporate transfer rates.
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Safaris
The backbone of our Company rests on tour-related activities with which we recommend very interesting and challenging tailor-made excursions, Tours and safaris to suit your requirement and budget within East Africa. Outbound tours can also be arranged through our reliable overseas agents.
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Safety and comfort whilst on safari are our top priorities, hence we have comprehensive insurance for all our safari vehicles, PSVs for all our driver/guides and we have fitted all our vehicles with VHF radios. WAKU WAKU SAFARIS has a leading edge in all aspects of tours and safaris with professionally trained drivers/guides. However, we encourage our clients to have a temporary personal insurance which can be organized by us on request at an extra fee.
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Conclusion
We at WAKU WAKU SAFARIS believe that you will receive satisfaction in your dealings with us even as you play a vital role in helping us achieve our vision, mission, and values.
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